Services
Get More from Your Technology And Your Business
Our newly expanded portfolio of market-leading lab services can provide your high-performance lab with a comprehensive suite of services, or just the ones you want. From business consulting and protocol development, to instrument repair and optimization, our services can help you increase your lab’s productivity and efficiency. Recognized as "Best in Class" worldwide, AB Global Services provides the highest quality support available for our products and technology. And only Applied Biosystems service engineers receive regular factory training on the latest technical developments, repair procedures, software revisions, and applications.
Instrument Services
Service Plans, our Technical Assistance Center, and more.
Compliance & Validation Services
Instrument qualification and requalification Services (IQ/OQ, OQ/IPV), and Software Validation Services; thermal cycler temperature verification; and validation training and support for forensic laboratories.
Professional Services
IT/Database Consulting and Instrument Interfacing Services
Remote Monitoring Services
Identify potential problems with your instrument remotely before they affect your lab's efficiency.
Custom Products
Applied Biosystems can make your work easier by creating custom kits, reagents, assays, and application services for you.
Select a Custom Product:
AB OnSite Stocking Program
Provide your organization the ultimate convenience by stocking our products on-site. With the AB OnSite Stocking Program, you get our quality products at your fingertips—as well as an array of administrative benefits.
Business 2 Business
Maximize your organization’s procurement efficiencies by purchasing from Applied Biosystems electronically. With our business-to-business service, you get a wide range of time and cost-saving electronic purchasing capabilities, including:
- PunchOut™
- Electronic ordering (cXML, EDI)
- e-Catalog
- e-Invoicing
- Credit Card Level Data